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Mobile Message
Research Library
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Oracle Corporation
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Service providers are challenged like never before to deliver a greater variety of communications options. Gone are the days of simple e-mail solutions—users now demand more and more diverse offerings. A growing number of people are communicating in new and sophisticated ways, adding to the complexity of ever-expanding infrastructures.
Collaboration systems have evolved into sophisticated tools ...
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Technology Business Research, Inc
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T-Mobile USA lagged competitors in data monetization, as the company struggled to grow data revenue. However, with 3G service now deployed to more than 200 million people, the company is well-positioned to close the gap in 2010, with an increased portion of data revenue originating from Internet access and applications. T-Mobile maintains the highest level of messages per subscriber per month, at ...
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Oracle Insurance
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How do you regard your customer and agent communications? For insurance companies, communications are a critical part of doing business. Insurers must communicate effectively with customers and channels in order to market new products, maintain good relations, build loyalty and retain business. Yet communication is often viewed as a cost, with little to no potential for return on investment As a ...
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Technology Business Research, Inc
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A rising tide lifts SAP higher than others: SAP reported 11% year-to-year new license revenue growth for the first fiscal quarter of 2010, marking a renewal of the deal flow that is the critical front-end to the company’s business engine. License deals bring follow-on support and services revenue, and license revenue fell off the table for SAP throughout the recession. The renewed license growth ...
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Voxeo Corporation
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It's estimated that there are now more than 4 billion mobile phone subscribers worldwide. The majority of these users have Short Message Service (SMS) capable devices and an increasing number are adopting web-enabled smart phones. Couple this with reports that 700,000 customers abandon their landline telephones each month and it becomes clear that for many, the phone is no longer just about voice ...
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